Effective Date: 22.11.2024

We strive for customer satisfaction. If you’re unsatisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

• Items must be returned within 5 days of receipt.
• The product must be unused, in its original packaging, and accompanied by the purchase receipt.

2. Non-Returnable Items

Customized, engraved, or discounted items are non-returnable unless damaged or defective.

3. Return Process

• Contact our customer support at support@gaurangjewels.com.
• We will arrange a reverse pickup or guide you to ship the item back.

4. Refund Policy

• Refunds will be processed within 10 Days of receiving the returned item.
• Refunds will be credited to the original payment method.